The Campbells Company Talent Aquisition Partner

The Retail Store Manager will lead and direct store employees, and ensure sales objectives are met or exceeded. This individual will ensure that the store is set according to merchandising strategy (red-black-blue, high-to-low with the customer flow), and continually focus on improving productivity by means of value-added operational efficiencies: customer service initiatives, merchandising, inventory control and flawless execution at the store level.

What you will do…

This role is responsible for the following:

Profitable Sales Volume:

Understand and know what daily, monthly and yearly store goals are for Productivity and Key Performance Indicators (KPI)

Provide all required assistance to store team to achieve Pepperidge Farm’s established net sale, average sale and bakery sale KPI objectives

Participate in customer count building initiatives including Customer Appreciation Events and community sponsored events

Model the Customer Service Process and ensure that all store employees are actively participating in the Process

Operational Excellence:

Responsible for total store operations including daily monitoring of financial results, productivity, cash handling, administration, inventory, merchandising, pricing, maintenance, customer service, store safety and promotional activities.

Maintain the merchandising strategy for all Pepperidge Farm products that ensures the proper handling, placement and inventory levels.

Leadership:

Recruiting and hiring of store team

Establish and maintain high level of relations with store team

Train store team on all store operating procedures including store opening/closing, customer service, cash handling, register operation and merchandising, pricing and inventory control

Frequently counsel and assist store team with specific problems and opportunities

Monitor store payroll activities for store to ensure that both federal regulations (scheduling and time cards) and company policies and procedures are being followed

Conduct regularly scheduled meetings to improve operational expertise

Frequently communicate with Regional Manager to discuss problem stores and develop action plan for improving performance

Personal Development:

Build store employee’s capabilities for advancement opportunities. Ensure collaboration across the organization to ensure delivery of results

Provide store team with regular input on performance; coach and provide recommendations to each team member on areas for improvement (including specific training). Coach team on Key Performance Indicators and goals in order to accomplish objectives

What you bring to the table…

High school diploma

2 years’ experience retail store operations

It would be great to have…

Bachelor’s degree (B.A.) from four-year College or university; or Associate’s degree (A.A.) or equivalent from two-year College or technical school

Prior people management experience

Read, write and comprehend instructions, short correspondence and memos

Add, subtract, multiply, and divide in all units of measure

Apply commonsense understanding to carry out detailed but uninvolved written or oral instructions